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Fix BlueMail notifications on a Mac

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Menu names differ between software versions. If a path here does not match your phone, search your Settings app for the setting named in bold — it is the same setting under a different label.

macOS gives every app the same three obstacles: the notification style you set once and forgot, whatever Focus is running, and whether the app is open at all. BlueMail for Mac needs macOS 12 or newer.

1. Notification settings

System Settings → Notifications → BlueMail.

Turn Allow notifications on, then choose the alert style:

  • Banners disappear on their own after a few seconds.
  • Alerts stay on screen until you dismiss them.

For mail you cannot afford to miss, Alerts is the setting people actually want. Also check Show on Lock Screen, Show in Notification Centre and Badge app icon to taste.

2. Check your Focus modes

System Settings → Focus.

Open each Focus you use — Do Not Disturb, Work, Sleep, Personal — and add BlueMail under Allowed Notifications. A Focus that switches on by schedule or by location is the usual reason notifications stop at the same time every day.

Screen mirroring or sharing also enables Do Not Disturb automatically on many setups.

3. Open BlueMail at login

System Settings → General → Login Items & Extensions — add BlueMail under Open at Login.

Like any desktop mail client, it cannot notify you while it is closed.

4. Low Power Mode

System Settings → Battery → Low Power Mode.

Low Power Mode reduces background activity on laptops. If notifications are reliable on mains power and late on battery, start here.

If notifications still do not appear

  • Click the clock to open Notification Centre — if the notifications are there, the problem is the alert style or Focus, not delivery.
  • Check the account’s method inside BlueMail: Settings → Notifications → the account → Push or Fetch.

Push Settings for other devices

See all push settings guides →