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Fix BlueMail push notifications on Huawei and Honor

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Menu names differ between software versions. If a path here does not match your phone, search your Settings app for the setting named in bold — it is the same setting under a different label.

Huawei’s EMUI and HarmonyOS — and Honor’s MagicOS, which grew out of the same code — manage background apps through a single screen called App launch. Automatic management closes BlueMail whenever the system decides it is idle.

Manage BlueMail’s launch manually

Settings → Battery → App launch → BlueMail.

Turn Manage automatically off. Three switches appear; turn all of them on:

  • Auto-launch — lets BlueMail start after a reboot.
  • Secondary launch — lets it be started by other apps and system events.
  • Run in background — the one that actually keeps push alive.

Ignore battery optimisation

Settings → Apps → Apps → ⋮ → Special access → Ignore battery optimisation → BlueMail → Allow.

If mail still arrives late

  • Lock BlueMail in Recents (swipe down on its card, or tap the padlock).
  • Turn off Power Genie style optimisation by keeping BlueMail in App launch’s manual list — automatic management overrides everything else on this page if you switch it back on.
  • Check notifications are allowed in Settings → Notifications → BlueMail.
  • On phones without Google Play services, BlueMail must maintain its own connection to your mail server; the App launch settings above are what keep that connection open.

Push Settings for other devices

See all push settings guides →